When Mum (83yrs) decided to sell her house, it was a scary and unknown process she stepped into. I can't say 'thank you' enough for Sandra's gentleness, and her sensitive listening to Mum from start to finish. It took a huge load off my mind to know that she was there to support us. I so appreciated her offer that I call anytime if I needed her to explain or repeat something to Mum. Sandra and Matt kept us in touch with clear information and progress and were never pushy when decisions had to be made. Their work achieved an extraordinary price that far exceeded our expectations. With such good communication I felt completely 'in the loop' with whatever was happening and they were always appropriate with Mum's needs. That in itself made a huge difference to my actually enjoying the whole process and I wouldn't hesitate to deal with them again.